Terms and Conditions
General Terms and Conditions (GTC) for the fashion mail order company MHSS
1. Scope
1.1. These General Terms and Conditions (GTC) apply to all contracts concluded via the online shop of MHSS , Austria, between us, MHSS (hereinafter "we" or "MHSS"), and the customer.
1.2. Any deviating or additional terms and conditions of the customer shall only apply if we have expressly agreed to them in writing.
2. Conclusion of contract
2.1. The presentation of products in the online shop does not constitute a legally binding offer. By ordering the goods in the shopping cart, the customer submits a binding offer.
2.2. The contract is only concluded upon our express confirmation of the order by email or upon delivery of the goods.
3. Prices and shipping costs
3.1. All prices in the online shop are stated in euros and include statutory VAT.
3.2. In addition to the stated prices, shipping costs may apply, which will be shown separately in the respective product description or during the ordering process.
3.3. Shipping costs will be clearly displayed to the customer before placing the order.
4. Delivery and shipping
4.1. Delivery is made exclusively within Austria to the delivery address specified by the customer.
4.2. Unless otherwise stated, the delivery time is approximately 3-7 working days from the dispatch confirmation.
4.3 If individual items in the order are not available, we reserve the right to make partial deliveries.
5. Payment terms
5.1. Payment shall be made in advance, by credit card, PayPal or other payment methods offered during the ordering process.
5.2. In the event of default by the customer on payment, we reserve the right to charge default interest at the statutory rate.
6. Right of withdrawal
6.1. The customer has the right to withdraw from the contract within 14 days without giving any reason.
6.2. The cancellation period shall be 14 days from the day on which the customer or a third party other than the carrier designated by him takes possession of the goods.
6.3 To exercise the right of withdrawal, the customer must inform us of the withdrawal by means of an unambiguous declaration (e.g. by email or post).
6.4 In the event of a cancellation, we will bear the costs of returning the goods.
7. Retention of title
The goods remain our property until full payment has been made.
8. Warranty
8.1. The statutory warranty rights apply.
8.2 In the event of defects, the customer may choose between repair or replacement of the goods, unless the chosen type of subsequent performance is disproportionate.
9. Liability
9.1 We are liable without limitation for intent and gross negligence.
9.2. We are only liable for minor negligence in the event of a breach of essential contractual obligations (cardinal obligations). In this case, however, our liability is limited to typical, foreseeable damages.
10. Data protection
Information on the processing of personal data can be found in our privacy policy.
11. Final provisions
11.1. Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. 11.2. The place of jurisdiction is our registered office in Linz, Austria.
